Why Google is Like John Kerry
Throughout most of its eight-year history, Google has taken the high road when it comes to criticism and debate. When Google has been criticized, whether by click fraud watchdogs or copyright mavens, the company has remained relatively quiet. But in not responding to accusations in a timely manner, Google sometimes let public opinion get away from them. There weren't any swift boats involved, but Google was pulling a John Kerry. In the last few months however, Google has begun to defend itself and its policies vigorously and visibly, via both public statements at conferences and, perhaps more interestingly, via its official blog. To wit: Google's recent post on their approach to content, their response to the Belgian court ruling, a post criticizing click fraud statistics and a post about mischaracterized comments from CEO Eric Schmidt. Now I know Google has posted steadily about various lawsuits and about its position in China, but it seems to me the frequency of posts about its position have increased. Given Google's burgeoning interest in everything from copyright to government technology policy to ethanol-based fuels and computer power supplies, it's not surprising that you find the search engine's executives in a more visible and vocal role. Their recently-formed political action committee is probably the best example. But there may be another reason for Google's change of forensic heart. I think they made an internal decision to begin engaging the public. After all, nobody knows better than Google that the Web can be a cacophonous echo chamber of opinion. Hear one thing enough times -- click fraud is 30 percent! -- and you start to believe it. (Not even Picard could resist that type of brainwashing.) I think Google has discovered, eight years on, what politicians have known for years: Silence isn't a virtue. You have to defend yourself. That's why I say Google has been, for most of its history, like John Kerry. From their standpoint, their critics' attacks are truly baseless. They're surrounded by an entourage that shares that point of view. And yet every day, they see more and more evidence that their stoic resolve has failed to convince. So they dropped the Kerry routine. Google's blog posts explaining their positions on copyright and content help the tech community understand how Google thinks. The posts also helps Google, like John Battelle said, demonstrate to their partners that they're truly not out to undermine anyone's business. Will it help in the courtroom? Maybe, maybe not. But it will help Google engage the public and help mold opinion. Now, if they'd only allow comments on that blog. |

Comments (9)
That is a completely ridiculous analogy. Google should speak up; they have done nothing to dishonor their country or the economic system that supports their country. John Kerry, on the other hand has done nothing to help his country (running people over to get in front of a camera is not considered helpful). In that paradigm, the two are complete opposites.
Posted by Thomas D. Schmitzer | September 27, 2006 8:24 PM
I haven't see anything that they have done to that "blogger" bitch who constantly peeing on Google which threatening to undo Google's branding that other company may have to spend hundreds of millions to achieve.
Posted by boga | September 27, 2006 9:02 PM
Google Preparing To "Cut & RUN"? ???
Posted by The View Master! | September 27, 2006 11:32 PM
Perhaps Google is making the transition from a company that produced something useful (fair search engine generating tons of advertising cash) to a company that needs a marketing engine. You have to wonder what their next big success will be. Some of the ideas seem to be youthful exurberance with a lot of cash behind it. Did they really think that metro WiFi was a good idea? (Perhaps free WiMax tied to its advertising engine makes sense.)
Posted by Stuart Berman | September 28, 2006 2:49 PM
All a political analogy like this does for me is to make me think less of the authors ability to think critically. By pointing out their own bias with cheap analogies, an author loses a lot of credibility. I'm too tired by this sort of thing to make any more meaningful of a response.
Posted by Tired | September 28, 2006 3:30 PM
To equate an industry leader like Google with a blowhard like Kerry seems like a pretty cheap shot for you to take. You certainly lay out your bias for all to see.
Posted by joe | September 28, 2006 3:45 PM
I agree - leave Google and Kerry alone. Let's not metion anything about what's happing today. "Report: U.S. Spending $2 Billion a Week in Iraq" npr.org 9/28/06 - Thanks to the 51% that voted WRONG in the last election.
Posted by Lance | September 28, 2006 4:08 PM
Really? A cheap shot? This isn't a political argument. If you followed the election news, you probably noticed that Kerry didn't respond at first to the swift boat group. It took him awhile, and in the interim all anybody heard was "swift boat swift boat swift boat." In the same manner, when Google doesn't respond forcefully to allegations of click fraud, they leave the stage for their accusers. I think this dynamic is exacerbated online, where commentary spreads virally.
Posted by Steve Bryant | September 28, 2006 4:10 PM
Google isn't the stupid one, so in some respects the analogy holds.
Posted by John | September 29, 2006 1:16 PM